Installing a solar energy system for your home is one way of taking control of energy use and costs in your home and there are financial incentives available through the Victoria Solar Homes Program. On the days when you generate more solar electricity than you need for your home, then you may be able to export this excess power back to our network and receive money in the form of a feed-in tariff shown on your electricity bill. We’re seeing huge growth in the number of customers in our network installing rooftop solar photovoltaic (PV) systems and there are some important things to know before you make this investment.
We encourage you though to check with us early in your solar decision-making process to make sure you can do everything you want to make the investment stack up. As your network distributor, we manage the poles, wires and meters associated with delivering electricity to your home. Our networks take electricity to and from your home. This means we need to balance the amount of power flowing from large-scale generators as well as private solar PV systems, in order to keep the electricity supplies reliable for all our customers.
It’s important to check with us first, because there are a variety of factors that might affect the amount of solar you can export and can influence how much solar you choose to put on your house.
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Get the facts
There is information available to help you understand the costs, benefits and requirements associated with investing in solar.We are members of the Clean Energy Council which is a not-for-profit organisation that represents and works with Australia’s leading renewable energy and energy storage businesses as well as rooftop solar installers to further develop clean energy in Australia.
They have a range of information available for consumers about buying solar including useful guides and tools to finding a solar retailer or installer in your area.
Other useful information is available through the following government, industry and consumer bodies that have tools and tips.
- Solar Victoria
- Australian Energy Foundation
- Consumer Affairs Victoria
- Victorian Energy Saver
- Essential Services Commission
Your steps to solar success
We’ve made this easy guide to support you through every step of the journey – from installation to removal and everything in-between.
Check before you connect
As your network distributor, check with us first. This is critical because there are a variety of factors that might affect the amount of solar you can export and can influence how much solar you choose to put on your house. Depending on where you live, you may choose to also invest in a battery or get a different size solar system.
Choose an accredited installer
Installers and retailers of solar can be accredited by the Clean Energy Council (CEC) through a program with the ACCC to bring about better standard of service within the solar and storage industry.
Make sure you have the right inverter with the right settings
Since 1 December 2019, all Victorian Network Service Providers are mandating the use of “smart inverters” on all rooftop solar PV systems. This is something you need to make sure your installer does. A smart inverter has power quality response mode settings (i.e. ‘Volt-Watt’ and ‘Volt-Var’ applied). That means the inverter can make sure your system doesn’t trip-off if and when the power voltage fluctuates. If you do not have this setting enabled on your inverter, the system may trip off during a voltage fluctuation and your system will not generate power for your home or for export. You may even need to get the solar installer out to reset your system.
Review your contract
Your installer will submit a contract with us on your behalf letting us know you’re your system is installed. If we don’t know it is connected, then you won’t be able receive the feed-in tariffs you may be expecting and we won’t be able to tell if there are issues with your connection. This contract is called the Model Standing Offer and essentially registers your solar connection with us.
How much do solar panels costs? Learn more here.