Sustainability is at the foundation of who we are as an electricity distributor. We take a long-term view to building and managing infrastructure that can sustain safe and reliable electricity services. Importantly, it’s also reflected in our values, the strategies that guide our plans and the performance of our teams.

Sustainability Framework 2022-2026

We own and operate electricity distribution networks servicing more than 700,000 customers while also enabling the renewable generation essential to transition to a clean energy future.

Our five-year sustainability framework supports our business to meet the expectations of our customers and stakeholders when it comes to safety, environment, offering flexibility and governance.

For United Energy, the transformation of the electricity market and consumer appetite for technologies such as solar, batteries and electric vehicles, positions our network as a crucial gateway to a clean energy future.

The framework outlines our commitments to continuously improve our performance in four focus areas:

Sustainability Report

Our annual Sustainability Report outlines material Environmental, Social and Governance (ESG) risks and opportunities, our actions to address them, and our performance against the focus areas, priorities and targets committed to in our Sustainability Framework 2022-2026. We understand that expectations for our networks and the essential services we provide are changing rapidly, so each, year we also review the issues that are of highest relevance and significance to both our stakeholders and our business.

Sustainability Report 2023

We are pleased to present our Sustainability Report 2023 at a time of rapid change in Victoria’s energy landscape. As generation, distribution and consumption are transformed for a low emissions future, we are working closely with a wide range of stakeholders to help facilitate the transformation.

The growth of renewable energy, cost-of-living pressures and changing customer expectations are creating challenging conditions for businesses like ours. Against this backdrop, we are proud to report significant progress towards our Sustainability Framework 2022–2026 targets. While we celebrate these achievements, we recognise there is more work to be done.

The Sustainability Report 2023 reports on all operations in our control in the calendar year 1 January 2023 to 31 December 2023.