Load shedding is when power is turned off to some customers because there is not enough electricity being generated to meet demand.
This can happen for a range of reasons, including as a result of:
- significant electricity use during extreme hot weather
- a technical fault at one or multiple power stations
- an incident on a high voltage transmission line.
Australian Energy Market Operator (AEMO) makes the decision to load shed and will instuct us to undertake rotational power outages to reduce electricty demand.
Check for outages in your area
Load shedding frequently asked questions
- Who makes the decision to load shed?
- How is load shedding different to normal network faults?
- Whose power will be turned off?
- What happens to load shedding isn't done?
- When will my power be turned back on?
- How many customers will load shedding impact?
- Why can’t places like nursing homes and shopping centres be exempt?
- Should I buy a generator?
- Can you keep life support customers on?
Register for outage notifications
Sign up to receive SMS and email notifications for planned and unforeseen outages, including load shedding events.