Help and support

Help & support

Help and support

Documents and resources

Forms library

Online services

Complaints and claims

We’ve put together all of our factsheets, reports and other documents in one convenient place.

If you need to complete a form to make a request or application, you’ll find it in our library.

We’ve made it even easier for you to manage your electricity supply without even leaving our website.

If you need to submit a claim or complaint related to our service, we’ve put all the information you need in one place.