General enquiry form

Use this form for assistance with:

  • Connection inquiries
  • Trees or vegetation near powerlines
  • Electrical safety
  • Network activities within your community
  • Facilities access applications.

For safety reasons please do not use this form to report power outages, electrical faults and hazards or safety issues. These matters should be reported to our 24-7 faults and emergencies line on 132 099.

    For safety reasons, please do not use this form to report:
  • Power Outages
  • Electrical Faults
  • Hazards or Public Safety Issues
These matters should be reported to our 24-7 Faults and Emergencies Contact Centre. Please allow up to 3 business days for us to respond to general enquiries.
Your details
Your NMI appears on the bill you receive from your retailer
*Mandatory fields
Have a question for our team?

Please allow up to 3 business days for us to respond to general enquiries.

For safety reasons, please do not use this form to report:

  • Power outages
  • Electrical faults
  • Hazards or public safety Issues

These matters should be reported to us on 132 099.