Current regulatory period 2026-31

2026-2031 Regulatory Reset

The Australian Energy Regulatory announced its final determination on the business plans for the 2026-2031 regulatory period in April 2026.

The approved plans sustain reliable, safe, and affordable electricity supplies while also offering new services supporting the rapidly developing energy market. This includes supporting more customers to electrify their homes, charge electric vehicles, use batteries and export rooftop solar.

United Energy was able to offer lower distribution and metering charges for households in in the first year of the current five-year period because of improved efficiencies in the business.

Other highlights of our plans include:
 

• Increased expenditure on network safety, reliability, bushfire mitigation and environmental obligations
• A solar enablement program to help more customers export excess rooftop solar into our network
• Upgrading zone substations and feeder lines at Doncaster, Keysborough, Mornington and East Malvern to get ready for new customer choices like electric vehicles
• Bringing our customer services onshore to a Customer Contact Centre in Victoria to improve the customer experience.