Document Centre

Claims

Compensation fact sheet

UE Customer Claim Form 2019

Electricity Industry Guideline No. 11 Voltage Variation Compensation

Connections

Subdivision conditions customer guideline

New connection application

New Connection Form – Single Residential Commercial

New connections form – Subdivisions

New connections form – CT metering

Reconnection of electricity supply form

Abolishment of electricity supply form

Electrical Works Request form

Tendering Policy 30Jun16

UE Meter Wiring Diagrams for New and Photovoltaic (Solar) Connections

UE Basic Connection Policy Retail Customers

Underground Pit Information Sheet and Supply Request

Micro Embedded Generation Form (Final)

Customer Charter and Consultative Committee

Customer Consultative Committee Meeting Summary – March 2018 – 14 March 2018

Customer Consultative Committee Meeting Summary – July 2018

Customer Charter 2018

Data Request

Retail Customer Guide To Metering

Customer Information Request Form

Third Party Agent Appointment Form

Meter Data Request Payment Advice Form

Regulatory proposal supporting documents

UE Capex Overview Paper- Replacement

UE Capex Overview Paper- Non-network ICT

UE Capex Overview Paper- Connections

UE Capex Overview Paper – Non-network General

UE Capex Overview Paper – Augmentation

UE Opex Overview Paper

Shaping our energy future together

Customer Service August 2014

EDPR Overview July 2014

EDPR Consultation Paper 2014

Environment Safety & Legal Program Overview October 2014

HSE Program Overview October 2014

Local Council Workshop December 2014

Network Investment Maximum Demand & Reinforcement Expenditure Forecast September 2014

Network Investment Low Voltage Regulators September 2014

Network Investment Background & Drivers September 2014

Network Investment Asset Planning September 2014

Network Investment AMI Innovations September 2014

Pricing Scenarios December 2014

Shape our Future Together brochure

Embedded generation

Preliminary Enquiry Form – Below 5MW Capacity (Chapter 5A) V2

Chapter 5A Information Pack Guide Mar 18 – V3

Chapter 5A Generator Connection Agreement V2.0

Preliminary Enquiry Form – Above 5MW Capacity

Detailed Enquiry Form – Above 5MW Capacity

Chapter 5 Generator Connection Agreement V2.0

Chapter 5 Information Pack Guide Mar 18 – V4

UE ST 2008 Embedded Generation Network Access Standard

Regulatory reports

Zone substation information

Annual Zone Sub Report 2018 to 2019

10 Year Zone Substation Report 2008 to 2018

Network planning reports

UE Distribution Annual Planning Report DAPR – 2019

UE Systems Limitations 2019 DAPR

Load trace data 2019 DAPR

2019 Transmission Connection Planning Report

2019-Victorian-Terminal-Station-Demand-Forecasts Consolidated

United Energy Network Constraint Map Guide 2019

Demand Side Engagement

Demand Side Engagement Document v2

Ring Fencing

AER ring-fencing waiver notice – United Energy – 18 December 2017

United Energy Information sharing protocol_1

United Energy Information sharing register_1

UE Ring Fencing Strategy

United Energy Ring fencing staff and office sharing registers_2019

Safety

No Go Zones

Safety Card

UE Life Support 2018

Powerline Safety

Your private overhead electric lines

UE – TPYP 2016

Solar and small generation

UE Solar PV Anti Island Test

Solar Installer Talking Tips

New obligations for solar installers

Solar installations fact sheet

List of smart inverters

Micro Embedded Generation Form (Final)

To Submit the Micro Embedded Generation form click here.

Summer Saver Program

Summer Saver FAQs

Tariffs & Charges

2020 Documents

United Energy – Pricing Proposal 2020

2020 United Energy GSC Pricing Schedule

United Energy Tariff Criteria 2020

2019 Documents

2019 UE – Pricing Proposal

2019_UE Schedule of charges_v4

United-Energy-Tariff-Criteria_July2019

Tariff reform

Revised Tariff Structure Statement

UE TSS Submission

AER Draft decision – United Energy Tariff Structure Statement (22 February 2016)

Tech Standards

Network Access PR 0001 10042018

Standard Work Procedure 1 – Overhead – PR0002

Standard Work Procedure 2 – Underground – PR 0003

Standard Work Procedure 3 – Substations – PR 0004

Standard Work Procedure 4 – Metering & Servicing – PR 0005

Standard Work Procedure 5 – Tree Clearing – PR 0102

Purchase Order Terms and Conditions

Vegetation Management and Fire Prevention

UE Fire Prevention Plan 0619

UE ELCMP 0819

Council tree hazard notification form – United Energy

Indigenous planting guide

Trees, powerlines and your property

Your private overhead electric lines

A library of all United Energy documents