why outages occur

There are many and varied reasons why outages (blackouts) occur on the electricity system.

About 90% of outages on the United Energy network are unplanned and result from a range of causes including, trees, animals, weather and pole fires. About 10% of United Energy's outages are planned shutdowns and are undertaken for maintenance or upgrades on the network.

Major causes:
Unplanned Outages

Trees

Overhanging branches and trees get caught in power lines causing loss of power to customers. Rural areas with large native trees and urban areas with large street trees are most likely to cause problems.

Animals and Birds

The major cause of sustained interruptions are birds and animals (predominantly possums). Possums climb along power lines, are electrocuted and cause loss of power whereas birds will often perch on overhead assets.

There are tens of thousands of possums in suburban Melbourne with Glen Waverley, Brighton, and Beaumaris areas having the major possum problems within United Energy's territory.

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Third Party

Third party faults are caused by external human interference. This includes cars colliding with poles, vandalism, underground assets dug up by other authorities and trees cut down onto power lines by members of the public.

Weather (Lightning & Wind)

Unplanned outages due to the weather, such as lightning damage or high winds, are a significant cause of interruptions to power supply. Extremes in weather such as heat waves also occasionally contribute to power interruptions.

Underground Plant Failure

Underground equipment is extremely reliable, being buried away from the weather and external influences such as trees or birds. However, if it does fail, it invariably takes longer than average to identify the fault location and isolate the problem.

Overhead Plant Failure

Overhead plant failure includes faults on switches, transformers, insulators and conductors. Although most of these items are extremely reliable with a failure rate much less than 1% per annum, the sheer volume installed across the network means that despite best efforts there will be some failures each year.

Planned Outages

Planned outages are undertaken to replace assets, perform maintenance or to upgrade the network. Over the past few years, United Energy linesmen have been trained in the use of "glove and barrier" work practices to allow them to work with the lines live. This has enabled a reduction in the effect of planned interruptions needed to maintain and upgrade the network. Now customers experience less than half of the planned shutdowns they did in 1995 due to this work practice.