Service And Installation Rules

Victorian Electricity Distributors Service and Installation Rules 2005

These Rules are administered by the Victorian Service and Installation Rules Management Committee. The committee comprises of representatives from AGL Electricity, CitiPower, Powercor Australia , SP AusNet and United Energy Distribution (UED). Committee advisers at the time of publication included representatives from Energy Safe Victoria (an independent statutory authority established through the merger of the Office of the Chief Electrical Inspector and the Office of Gas Safety) and the National Electrical and Communications Association.

The Service & Installation Rules (SIR) 2005 supersede the 1999 edition and subsequent July 2001 and September 2003 amendments. The Rules are applicable from 1 September 2005 and apply to all connections to the electricity supply networks operated by Electricity Distributors AGL Electricity, CitiPower, Powercor Australia Ltd, SP AusNet and United Energy Distribution within Victoria. They form the major part of these Distributors "reasonable technical requirements" referred to in the Electricity Distribution Code. The Electricity Distribution Code is applied under the Electricity Industry Act and is administered by the Essential Services Commission Victoria.

A purpose of the Rules is to provide its users with industry agreed specifications to assist distributors, retailers, customers and customers' agents to comply with their regulatory and electricity supply obligations, and to limit the need to reference the complex, extensive and expanding range of regulations and documentation relating to connection of installations to Victorian electricity networks.

United Energy Distribution requires all installations connected or to be connected to the electricity network within our distribution area to comply with these Rules in conjunction with UED specific requirements, as a condition for providing and maintaining electricity supply. However, there may be situations the Rules do not cover. These may include unusual connections, situations that have been inadvertently omitted, and alterations to legislation and codes.

A copy of the Rules is available on the Service and Installation Rules website

 

SIR Enquiry Contact Numbers

For any questions relating to Service & Installation Rules interpretations or clarifications please contact our representative between 8:00 AM and 10:00AM Monday to Friday as follows:

  • Moorabbin and Burwood: (03) 9552 2714
  • Mornington: (03) 5970 2210

The number for reporting Faults (defects, isolations re-energisation after a defect, or any problem relating to failure of supply) is 132 099.

 

Jemena contact numbers and address for direct New Connection requires:

  • Telephone 1300 131 689
  • Facsimile 1300 131 684
  • Mail: Jemena New Connections
    • Locked Bag 7000
    • Mount Waverley
    • VIC, 3149

The email address is jemenaservicedesk@jemena.com.au

 

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