other services and fact sheets
United Energy Distribution has many services available to our customers. We also offer special services to our customers with disabilities.
United Energy Distribution is continually striving to provide service excellence to our customers. The following services are available and we welcome your feedback.
Interpreter Service
The Australian government, through the department of Immigration and Ethnic Affairs, provides a translating and interpreting service (TIS). The interpreter service is a free translating service for our customers who speak a language other than English. This service is provided 24 hours a day 7 days a week and is accessible from anywhere in Australia for the cost of a local call. To use this service telephone 131 450.
TV Reception Interference
United Energy Distribution is able to provide our customers upon request a package outlining the many causes of inteference to the quality of your television reception. This is available from our Service Desk Representative on 1300 131 689.